Transit Improvement Trial 2011/2012
The results are in! Click here for the transit trial evalution results.
The City’s Transit system has seen a steady decrease in ridership over the last number of years which has resulted in increased costs to the City. At the direction of Council, Staff initiated an analysis of the latest “Best Practices” of Transit Systems across the country as well as performing a thorough review of the system currently in place in the City. This included conducting surveys, meeting with various user groups as well as conducting a town hall meeting that was very well attended and proved to be very informative. The results of the analysis have shown that the current system does not fully meet the needs of the users with respect to the schedules, and that the information technology of the transit system is behind that currently in use by other similar sized transit systems. Staff has since developed a one-year trial plan that will see changes made in the areas of scheduling, marketing and information technology, including the addition of an Intelligent Transport System. While these changes do not incorporate every suggestion gathered during the review, we feel that these changes will address the majority of the issues identified, while keeping the costs associated with the upgrade at a reasonable level. Following the trial the ridership and service levels will be reviewed in preparation for the new tender for operation of the transit system.
Schedule - (20 months total, 12 month guaranteed schedule improvements)
Bus Routes - Unchanged (see end of document for description of current routes)
Bus Schedules - Current vs. Proposed (to see graphic schedule click here)
Fall / Winter Current
Fall / Winter Proposed - Increase of 156 bus hrs
Summer Current (13 week period)
Summer Proposed (13 week period) - Increase of 442 bus hrs
Information Technology Improvements
Intelligent Transport System (ITS)
An Intelligent Transport System uses satellite technology and advanced computer modeling to track vehicles on their routes. Each bus is fitted with a satellite tracking system. Taking into account the actual position of the buses, their intended stops, and the typical traffic patterns, an Intelligent Transport System can estimate vehicle arrivals with a high degree of accuracy. This estimate is updated continuously. The predictions are then made available on the Internet and to wireless devices including signs at bus stops and internet capable cell phones. This system will allow users to quickly and easily determine when the next bus will arrive at their stop.
Several digital signs will be installed at key locations to provide a read-out of when the next bus is due to arrive at that location.
Automated Phone System
As part of the Intelligent Transport System discussed above, a phone-in system will be introduced whereby the caller will enter the bus stop number and the automated system will respond with the arrival time of the next bus at that stop.
School, University, College of the North Atlantic and Academy Canada
Transit Routes (No changes recommended)