Important Numbers During COVID-19 Public Health Emergency

City of Corner Brook

The City of Corner Brook Protective Services department has been made aware of some confusion regarding services and contact numbers during the COVID-19 Public Health Emergency.

For the information of residents, we would like to clarify some procedures below on behalf of Western Health and Law Enforcement agencies.


If you are symptomatic, please stay isolated and use the online COVID-19 811 Self-Assesment tool, here: You will receive further advice after using the self-assessment tool. This can also be used on-behalf of someone who is symptomatic and does not have access to a computer.

After using the Self-Assessment tool, follow its advice on contacting the 811 number.

The Emergency testing centre in the parking lot of the Civic Centre Annex is only available by referral and appointment.


Anyone arriving to Newfoundland and Labrador from outside of Canada on or after March 14, 2020 at 7:00pm NDT is required to self-isolate for 14 days after their arrival in Canada.

Anyone arriving to the province from outside of Newfoundland and Labrador on or after March 20, 2020 is required to self-isolate for 14 days after their arrival.

Some businesses have been ordered to close by the Chief Medical Officer. For a full rundown on the types of businesses that have been mandated to close, please see here:

If you wish to communicate a concern about an individual or business that may be acting in contradiction to the orders issued under the Public Health Protection and Promotion Act, do not call 911. Please go to

For anyone having non-medical issues or concerns regarding self-isolation, please call the Canadian Red Cross COVID-19 help line at 1-800-863-6582, available 8:00am to 8:00pm daily.

If you require mental health assistance, go to, or call the Warm Line at 1-855-753-2560.

Other Numbers

Businesses and workplaces who need information about cleaning/disinfection, social distancing or other inquiries can call (709) 637-2204 to speak with Environmental Health Officers at Government Service Centres.