The City of Corner Brook is adding a new topic to Voyent: Alert! for Civic Centre notices such as facility closures or recreation schedules for City-run programming such as fitness classes, drop-in youth pickup, skating, active tots, the walking track and others. This is in addition to categories already in place for City Events, Emergency Notices, Garbage and Recycling, Road Closures, Water Outages, Tenders and RFP’s and other General Notices.
Those who have already signed up for Voyent: Alert! will be automatically added to the list, however you can customize the notifications you are receiving by editing your Public Topics in your profile:
- For Text, Voice Call and Email Users:
Sign into your account with your email address or phone number that you signed up with here: https://ca.voyent-alert.com/vras/client.html#!/login
Tap the 3-bar menu at the top left-hand side → Tap My Topics → Uncheck any topics you don’t wish to receive notifications about
- For App users: Open the app → Tap the 3-bar menu at the top left-hand side → Tap My Topics → Uncheck any topics you don’t wish to receive notifications about
- OR Call 709 637-1535 for further assistance
If you haven’t already, you can register online at https://voyent-alert.com/ca/ or by downloading the app onto your phone.
Residents are also reminded about our 709-637-1666 customer service line, used for reporting infrastructure issues and concerns. We have also developed a new online tool fore reporting, www.cornerbrook.com/637-1666. This platform on our website is integrated with the same issue tracking application used by City Staff, so comments posted through this means will be triaged and addressed in the same way as when you call 709-637-1666. Both the website and our phone line can be used 24/7 however if your issue is emergent, we do encourage you to call 637-1666.